3bdtjl Privacy Policy

1 Introduction

3bdtjl ("we", "us", "our") operates the online casino and sports betting platform accessible at 3bdtjl.net (the "Platform"). We are committed to protecting the privacy and personal data of every individual who accesses or uses our Platform. This Privacy Policy sets out, in clear and accessible English, how we collect personal information, why we process it, with whom we may share it, and for how long we retain it.

3bdtjl serves players primarily based in Bangladesh, accepting transactions in both Bangladeshi Taka (BDT, ৳) and Indian Rupee (INR). Our platform integrates with Bangladeshi payment services including bKash, Nagad, Rocket, and Upay. Processing payments through these local gateways requires us to handle certain personal data in accordance with the practices described in this Policy.

By creating an account on 3bdtjl, making a deposit, placing a bet, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree with the practices described in this Policy, please discontinue use of the Platform and contact [email protected] to request account closure.

2 Data We Collect

3bdtjl collects personal data through several channels: information you provide directly during registration and KYC verification; data generated automatically through your use of the Platform; and information received from our payment processing partners and identity verification providers. The categories of data we collect are as follows:

2.1 Registration Data

When you create an account on 3bdtjl, we collect: your full legal name, date of birth, residential address (including city — such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh), email address, mobile phone number, and your chosen username and password.

2.2 Identity Verification (KYC) Data

In order to verify your identity and confirm that you are aged 18 or above, we may collect copies of government-issued photo identification (such as your National Identity Card, passport, or driving licence), proof of your residential address (such as a utility bill or bank statement), and proof of ownership of your registered payment method (such as a screenshot of your bKash or Nagad account registered in your name).

2.3 Financial & Transaction Data

We collect records of all financial transactions conducted on the Platform, including deposits, withdrawals, bet placements, and bonus credits. This includes the transaction amount in BDT or INR, the payment method used, the transaction timestamp (in Bangladesh Standard Time, UTC+6), and the transaction reference number provided by the payment gateway.

2.4 Gameplay & Betting Data

We record all activity conducted through your account, including sports bets placed (event, market, odds, stake, outcome), casino game sessions (game title, provider, session duration, win/loss outcome), live casino interactions, and slot game play history. This data is used for fair play monitoring, dispute resolution, and responsible gaming assessments.

2.5 Technical & Device Data

When you access the Platform, our servers automatically collect technical data including your IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, referring URL, pages visited, time spent on each page, and session timestamps.

2.6 Communications Data

If you contact our customer support team via live chat, email, or any other communication channel, we retain records of that correspondence including the content of messages, attachments submitted, and timestamps. This data is used for quality assurance, dispute resolution, and staff training purposes.

3 How We Use Your Data

3bdtjl processes your personal data for specific, clearly defined purposes only. We do not process personal data for any purpose that is incompatible with the purposes listed below:

• Account Management: To create, maintain, and administer your 3bdtjl account, including authentication of your identity when you perform a 3bdtjl login.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records of all platform activity.
• Identity Verification: To confirm your age (18+) and identity in compliance with our Know Your Customer (KYC) obligations, and to prevent underage gambling and identity fraud.
• Platform Improvement: To analyse usage patterns, identify technical issues, improve platform performance, and develop new features and game offerings.
• Responsible Gaming: To monitor betting behaviour for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to provide personalised responsible gaming interventions where necessary.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeovers, and other prohibited conduct as defined in our Terms & Conditions.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance via our 24/7 live chat and email support channels.
• Legal Compliance: To fulfil our obligations under applicable law, including retaining transaction records and responding to lawful requests from competent authorities.
• Marketing Communications: Where you have explicitly opted in, to send you promotional offers, bonus notifications, and platform updates by email or SMS. You may opt out of marketing communications at any time.

4 Legal Basis for Processing

Every data processing activity carried out by 3bdtjl rests on one or more of the following legal bases:

• Contractual Necessity: Processing that is required to fulfil our contractual obligations to you, including operating your account, processing bets, and handling deposits and withdrawals.
• Legal Obligation: Processing that is required to comply with applicable legal requirements, including age verification, anti-money laundering checks, and transaction record retention.
• Legitimate Interests: Processing carried out to pursue legitimate business interests — such as fraud prevention, platform security, and responsible gaming monitoring — where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing that is based on your freely given, specific, and informed consent — primarily marketing communications and optional analytics enhancements. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing & Disclosure

3bdtjl does not sell, rent, or trade your personal data to any third party. We may, however, share your personal data with the following categories of trusted partners, strictly for the purposes described:

5.1 Payment Processing Partners

To process deposits and withdrawals, we share the minimum necessary transaction data with our payment processing partners: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Each of these partners operates under their own privacy policy and data protection obligations. Data shared is limited to your registered mobile wallet number or card details, transaction amount, and a reference number.

5.2 Identity Verification Providers

To conduct KYC checks and confirm that players are aged 18 and above, we may share copies of your identity documents with our accredited identity verification partners. These providers process your data solely for the purpose of verification and are contractually prohibited from using it for any other purpose.

5.3 Technology & Infrastructure Providers

We use third-party technology providers for hosting, database management, content delivery, and customer support tooling. These providers act as data processors on our behalf under written data processing agreements that require them to maintain appropriate security standards and process data only on our documented instructions.

5.4 Game Content Providers

The 3bdtjl platform integrates games and sports betting content from leading providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Game providers may receive anonymised session data for the purpose of game performance analytics, but they do not receive your personally identifiable registration data.

5.5 Legal & Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law, court order, or where we believe disclosure is necessary to protect the safety, rights, or property of 3bdtjl, our users, or the public.

6 Cookies & Tracking

The 3bdtjl Platform uses cookies and similar tracking technologies to provide a functional, personalised, and secure user experience. Cookies are small text files stored on your device when you visit the Platform. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including maintaining your authenticated session after 3bdtjl login, remembering your currency preference (BDT or INR), and enabling core platform security features. These cookies cannot be disabled without disrupting platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised data about how visitors interact with the Platform — which pages are viewed most frequently, how long sessions last, and where users encounter errors. This data helps us improve platform performance and usability.
• Functional Cookies: Allow the Platform to remember your preferences such as your preferred language (English), your last visited game category, and your responsible gaming settings (such as active deposit limits or session time reminders).
• Marketing Cookies: Used only where you have provided consent to receive relevant promotional content. These cookies help us understand which promotions are of interest to you and ensure you do not receive the same promotional message repeatedly.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the Platform. Clearing all cookies will log you out of your 3bdtjl account and reset any stored preferences.

7 Data Retention

3bdtjl retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. Our standard retention schedule is as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and business analysis purposes.

8 Data Security

3bdtjl implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:

• SSL/TLS Encryption: All data transmitted between your browser or mobile device and the 3bdtjl Platform is encrypted using SSL/TLS protocols, preventing interception during transit.
• Data Encryption at Rest: Sensitive personal data stored in our databases — including identity documents and payment identifiers — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within 3bdtjl's internal systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data categories required to perform their specific job function. All internal access is logged and audited.
• Two-Factor Authentication: We strongly recommend that all 3bdtjl account holders enable two-factor authentication (2FA) on their accounts. This adds an additional layer of protection beyond the standard 3bdtjl login credentials.
• Penetration Testing: Our platform infrastructure undergoes regular security assessments including penetration testing and vulnerability scanning to identify and remediate potential weaknesses before they can be exploited.
• Incident Response: In the event of a data security incident affecting your personal data, 3bdtjl will notify affected users as soon as practicable following discovery of the incident, in line with applicable notification obligations.

9 Your Rights

As a user of the 3bdtjl Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request". We will respond to all verified requests within 30 calendar days.

• Right of Access: You have the right to request a copy of all personal data that 3bdtjl holds about you, along with information about how that data is being used.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update many of your account details directly through the Platform settings.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw consent and no other legal basis for processing exists. Note that certain data must be retained to meet our legal obligations, as detailed in Section 7.
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time by contacting us or using the unsubscribe link in any marketing email.

10 Children's Privacy

The 3bdtjl Platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18 years of age, you are not permitted to register an account, make a deposit, or use any services offered by 3bdtjl.

If 3bdtjl becomes aware that personal data has been collected from an individual under the age of 18, that account will be suspended immediately, all associated data will be deleted, and any funds held on the account will be returned to the original payment source. If you believe that a minor has registered on the 3bdtjl Platform, please contact us immediately at [email protected].

11 Third-Party Services

The 3bdtjl Platform may contain references to, or integrations with, third-party services including payment gateways (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). Each of these third-party services operates under its own terms of service and privacy policy, which are independent of this document.

3bdtjl is not responsible for the data protection practices of third-party services. When you interact directly with a third-party payment provider — for example, when entering your bKash PIN in the bKash payment interface — that interaction is governed by bKash's own privacy policy, not by this document. We recommend that you review the privacy policies of any third-party services you interact with while using the 3bdtjl Platform.

3bdtjl has entered into data processing agreements with all third-party processors who handle personal data on our behalf. These agreements require processors to maintain appropriate technical and organisational security measures and to process data only in accordance with our documented instructions.

12 Changes to This Policy

3bdtjl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will notify registered users via email to the address on file and by displaying a prominent notice on the Platform for a minimum of 14 days following the effective date of the change.

The version number and effective date displayed at the top of this document will always reflect the most current revision. Your continued use of the 3bdtjl Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, please discontinue use of the Platform and contact [email protected] to request account closure.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 3bdtjl handles your personal data, please contact our Data Protection team through the following channel:

For account security emergencies — such as suspected unauthorised access to your 3bdtjl account — please mark your email with the subject line "URGENT — Account Security" for expedited handling. You may also use the live chat function available on the Platform for immediate assistance.

Our registered correspondence address for written data rights requests is available upon request by email. We will respond to written requests within the same 30-day timeframe.